We understand your Heart Internet services are important to you and we are very sorry any potential downtime comes at such short notice. We have not taken this decision lightly and have decided to take immediate action so we can make the fix and maintain the quality of our service. We really appreciate you’re understanding and we will notify this page as well as social media as soon as the works has been completed.
Wednesday 30th January – Essential network improvements
Scheduled for Jan 30, 21:00 – 22:00 GMT
As part of our continued investment in our infrastructure to improve your service, our Network team will be replacing a number of switches on Wednesday 30th January. Some customers may experience downtime during these essential works. We expect downtime to last no more than 1 hour. These works will begin at 9pm.